In Otto DIY we are committed to protecting and respecting your privacy when using the Website.
This policy (together with our Terms and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Capitalized terms used herein have the meaning given in the Terms.
Capitalized terms used herein but otherwise not defined shall have the meaning given in the Terms.
We may collect and process the following information about you:
(a) Information you give us. You may give us information about you by purchasing products via the Website, filling in forms on the Website or by corresponding with us by phone, e-mail, a third party social networking services or otherwise. This includes information you provide when you search for a product on the Website, purchase any product via the Website, make use of any social media functions on the Website and when you report a problem with the Website or any of our services. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information.
(b) Information we collect about you. With regard to each time you use the Website we may automatically collect the following information:
(i) technical information, including the internet protocol (IP) address used to connect your computer or smart phone to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
(ii) information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from the Website (including date and time); pages you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page and any phone number used to call our customer service number.
(c) Information we receive from other sources. We also work closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
A cookie is a small file of letters and numbers that we store on your browser or (if you agree) the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive.